Credit will be issued for all merchandises which are returned unused, in the original packaging and returned within 30 days of invoice (purchase date). You (the buyer) will be responsible for all shipping charges.
Buyer must inform us about product return within 15 days of date of receipt; however product can be returned within 30 days of invoice date.
In order to receive credit to your account for returned merchandises a Goods Return Authorization Number (GRAN) must be obtained prior to return merchandises to Medical Tools. GRAN can be obtained using Product Return form
15% refund charges will be applicable.
(Note: No returns will be accepted after 30 days from the date of invoice.)